Return Policy

Last updated: October 3, 2026

Yes, SportTruckPros accepts returns. If you’re not completely happy with your purchase, you can return most items within 30 days of delivery. Here is everything you need to know.

Returns at a Glance

• Do we accept returns? Yes, on most items (see Non-Returnable Items below).
• Return window: 30 days from the day your order is delivered. The clock starts at delivery, so your return window never runs out before your order arrives.
• Condition: Unused, unmodified, and in the original packaging.
• Restocking fee: 20% on eligible returns.
• Return shipping: Paid by the customer.
• How to start: Email info@sporttruckpros.com or text 559-201-0227 with your order number.
• Refund timing: We inspect your return and let you know the result within 7 business days of receiving it. Approved refunds are issued within 10 business days of approval.

1. Eligibility for Returns

• Items must be returned within 30 days of delivery.
• Items must be unused, unmodified, and in their original packaging as received.

2. Non-Returnable Items

• Custom-made or special-order products, including personalized items or those manufactured to your specifications, are non-returnable.

3. How to Start a Return

1. Contact us within 30 days of delivery. Email info@sporttruckpros.com or text 559-201-0227. Include your order number, the item(s) you want to return, and the reason.
2. Get your return instructions. We’ll reply with return approval and the address to ship to. Please wait for our reply before sending anything back.
3. Pack it securely. Use the original packaging so the item isn’t damaged in transit.
4. Ship it back. Send it with a trackable carrier and keep your tracking number.

4. Restocking Fee

• A 20% restocking fee applies to eligible returns to cover handling and processing costs.

5. Return Shipping

• Customers are responsible for return shipping costs.
• Original shipping charges are non-refundable.

6. Inspection and Refund Timeline

• Inspection: Once we receive your return, we inspect it and notify you of the result within 7 business days.
• Refund: Approved refunds are issued within 10 business days of approval, for the purchase price minus the 20% restocking fee and any original shipping charges.
• Payment method: Refunds go back to your original payment method. Your bank, card issuer, or financing provider (such as Affirm or Snap Finance) may take a few extra days to post the credit.

7. Damaged or Defective Items

• If your item arrives damaged or defective, contact us right away at info@sporttruckpros.com or 559-201-0227. We’ll arrange a replacement or refund, whichever you prefer.

8. Order Cancellations

• Before processing: Orders can be canceled at any time before processing begins, with no cancellation fee.
• After processing: Once an order has been processed for shipping, a 10% cancellation fee applies to cover restocking and handling. This fee is deducted from your refund.
• To cancel, contact us at info@sporttruckpros.com or 559-201-0227.

9. Contact Us

Questions about a return, refund, or cancellation? We’re here to help.
Email: info@sporttruckpros.com
Phone / text: 559-201-0227

See also our Shipping Policy.

By placing an order with SportTruckPros, you agree to this Return Policy. We may update this policy at any time; changes will be posted on this page with a new date.