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FAQs

Frequently Asked Questions

How long will items stay in my shopping cart?
If you log in and add items to your cart, they are saved with our account. The next time you login, they will be still in your cart (they are not removed), but availability and pricing will be updated accordingly.
Can I order online and pick up in-store?

Unfortunately, we don’t currently offer in-store pickup for online orders. However, we’d be happy to ship your order directly to you. Let us know if there’s anything else we can assist you with!

What payment options do you have?

We offer a variety of payment options to make your purchase as convenient as possible! You can pay using major credit cards, Zelle, CashApp, or Venmo. Additionally, we provide financing options through Klarna and Snap for flexible payment plans.

Can I return a product in-store that I bought online?

Unfortunately, we don’t accept in-store returns for products purchased online. If you need to return an item, please reach out to our customer service team for assistance with the return process. We’re here to help!

How long does it take to ship my order?
Most orders are processed and shipped within 1-3 business days. Once your order is on its way, you’ll receive a confirmation email with tracking information.
What is the estimated delivery time for my order?

The estimated delivery time for your order is typically about 3-4 business days once it has shipped. We use USPS, FedEx, and UPS, selecting the best shipping method based on your location and item. If your order included free shipping, we’ll choose the most efficient option to ensure it gets to you quickly.

Can I redeem more than one coupon/promotion offer?

We allow only one coupon or promotion to be used per order. If you have multiple offers, feel free to choose the one that works best for you!

Is my information secure from others?

Yes, your information is completely secure with us. We use industry-standard security measures to protect your personal and payment information from unauthorized access. Your privacy and security are our top priorities.

If I order on Friday overnight will I receive it by Saturday?

Orders placed on Friday with overnight shipping may not always arrive by Saturday. If you place your order early enough, there’s a chance it could ship the same day, but to ensure Saturday delivery, you’ll need to select that specific option at checkout.

What type of shipping services do you use?

We use reliable shipping services including USPS, FedEx, and UPS to ensure your order is delivered quickly and securely. The specific carrier depends on your location and the shipping method selected. If your order includes free shipping, we choose the best option for efficient delivery.